Privacy Policy

This Privacy Policy explains what information Diya’s Mart (“we”, “us”) collects when you use our app and website, how we use it, and the choices you have.

Information we collect

Account details: name, email address and phone number.
Delivery details: addresses and the location pin you choose, so we can deliver and calculate delivery charges.
Orders: the products you buy, amounts, payment method, and the UPI reference (UTR) you submit.
Device information: a notification token (to send order updates) and basic technical logs.

We do not store card or bank details. UPI payments happen in your own UPI app.

How we use your information

To process, deliver and support your orders
To send order, payment and (if you allow) promotional notifications
To check whether we deliver to your location
To prevent fraud and keep our services secure
To comply with legal obligations

We share information only as needed to fulfil your order (for example with the delivery person), with service providers who help us run the app (such as hosting and notification services), or when required by law. We never sell your personal data.

Your choices

Update your profile and addresses in the app at any time.
Turn off promotional notifications in Account → Offers & announcements.
To delete your account and data, contact us using the details on our Contact page.

Data security and retention

We use industry-standard security to protect your data and keep it only as long as needed for the purposes above or as required by law.

Changes

We may update this policy from time to time. The latest version is always on this page.

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